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Ongoing AI Voice Agent Testing
ONGOING AI VOICE AGENT TESTING

Keep Your Virtual Voice Agents Performing. Every Month.

Continuous, global testing to make sure your AI voice agents sound great, work correctly, and give the right answers — 24/7.

Ongoing monthly testing
Real customer scenarios
Global coverage
GTele
Monthly Test Suite
Oct 2026
98%
Agent HealthExcellent
Intent Recognition99%
Correct Answers97%
Call Flows100%
Compliance98%
Sentiment94%

Recent Test Calls

Support Scenario (UK)
Pass
Sales Scenario (US)
Pass
Complaint Scenario (AU)
Pass
Callback & SMS (DE)
Pass

Performance Trend

WHY ONGOING TESTING MATTERS

AI Voice Agents Need More Than a One-Off Test.

Catch Issues Early

Identify incorrect answers, broken call flows, or integration errors before your customers do.

Maintain Performance

Ensure consistent responses, tone and accuracy over time.

Stay Compliant

Validate required disclosures, data handling and regulated call flows.

Protect Your Customers

Give every caller a reliable, high-quality experience.

Prove the ROI

Track improvements and demonstrate performance to stakeholders.

HOW IT WORKS

Ongoing Testing.
Real Conversations.

We call your AI voice agents like a real customer — from multiple countries, with different scenarios — and deliver clear, actionable reports every month.

1

We agree test scenarios

(support, sales, complaints, bookings and more)

2

We run scheduled test calls every month

using real networks and mobile/landline numbers

3

We analyse the results

accuracy, call flows, sentiment, compliance, integrations

4

You get a detailed monthly report

with scores, recordings and recommendations

GTele
Monthly Agent Testing ReportOct 2026

Overall Performance

96%
Pass Rate+3% vs last month
Total Test Calls124
Passed119
Failed5

Test Categories

Customer Support
98%
Sales & Lead Qualification
96%
Complaint Handling
92%
Bookings & Appointments
100%
Compliance & Disclosures
95%
Integration Tests (CRM, SMS, etc.)
97%

Global Test Locations

UK
34 calls
USA
24 calls
Australia
20 calls
Germany
20 calls
UAE
14 calls
Singapore
12 calls
GLOBAL TESTING COVERAGE

Test Your Agents Worldwide.

Run your monthly tests from 100+ countries using real local numbers — landline and mobile — to ensure your agent performs everywhere you do.

Global AI Voice Agent Testing Coverage Map
USASales Scenario
UKSupport Scenario
GermanyCompliance Check
BrazilPortuguese Language
South AfricaBilling Enquiry
AustraliaBooking Scenario
KEY BENEFITS

Everything You Need for Ongoing AI Agent Testing.

Real-World Accuracy

Test with realistic, conversation-style calls.

Fully Customisable

Your scenarios, questions and success criteria.

Clear Reporting

Easy-to-read reports with recordings and insights.

Multi-Agent Support

Test multiple agents, languages and use cases.

MONTHLY TESTING PLANS

Flexible Plans for Every Business.

Choose the right level of ongoing testing for your AI voice agents.

Essential

Ideal for single agents or small teams.

£99/month
  • Up to 50 test calls per month
  • Choose up to 5 scenarios
  • Basic performance report
  • Email support
Most Popular

Professional

For growing businesses and contact centres.

£199/month
  • Up to 200 test calls per month
  • Multiple scenarios & countries
  • Detailed performance report
  • Recordings and analysis
  • Priority support

Enterprise

For large teams, BPOs and global deployments.

Custom Pricing
  • Unlimited test calls
  • Global multi-country testing
  • Custom scenarios and reporting
  • Integration and compliance checks
  • Dedicated account manager

Keep Your AI Voice Agents Performing Every Month.

Ongoing testing. Real insights. Happier customers.

NEED MORE INFORMATION?

Get in touch

Have questions or need assistance? Our team is here to help you with anything you need. Whether you're curious about our services, need support, or want to provide feedback, feel free to reach out to us.

OR SPEAK WITH OUR TEAM ON0207 305 5999
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