Your calls.
Our people.
Always answered.

“The Answering Service Ltd provides an important service for our business by carrying out our out-of-hours fire alarm monitoring for our clients. We have found the team to be professional, reliable and responsive, giving us confidence that alarms are being monitored and dealt with appropriately outside of our normal working hours. Having this dependable out-of-hours support provides valuable reassurance to both us and our clients, knowing that there is always someone available to respond when needed. We have also found The Answering Service Ltd very straightforward and professional to deal with. Their team are helpful and responsive, and they understand the importance of the service they provide, which makes them a trusted part of our out-of-hours operation.”

“We have found the support provided by TAS to be reliable, professional and responsive. Having the team available to handle our calls outside of office hours has provided us with a consistent point of contact and has been a valuable support to our business. Knowing that our customer calls will be handled professionally when we are unavailable is greatly appreciated. The TAS team are very knowledgeable about our customers and understand that each one may require a different process or approach. If we have any administrative queries or concerns, these are always addressed promptly, usually on the same day. We have also found TAS very easy to deal with. The team are friendly, helpful and responsive to our requirements, and we have been very pleased with the service and support we receive.”

“The Answering Service has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK-based, we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS.”