Real businesses.
Real conversations.
Measurable results.
Discover how businesses in critical sectors—from emergency fire alarm response to international IT infrastructure—rely on Gtele and The Answering Service to keep their communications dependable 24/7/365.
Proven results for growing businesses
Read direct feedback and case studies from our clients across call answering, global telephony, number migration, and custom voice solutions.
“The Answering Service Ltd provides an important service for our business by carrying out our out-of-hours fire alarm monitoring for our clients. We have found the team to be professional, reliable and responsive, giving us confidence that alarms are being monitored and dealt with appropriately outside of our normal working hours. Having this dependable out-of-hours support provides valuable reassurance to both us and our clients, knowing that there is always someone available to respond when needed. We have also found The Answering Service Ltd very straightforward and professional to deal with. Their team are helpful and responsive, and they understand the importance of the service they provide, which makes them a trusted part of our out-of-hours operation.”
Country Fire Services Ltd
Fire Alarm & Safety Operations
“We have found the support provided by TAS to be reliable, professional and responsive. Having the team available to handle our calls outside of office hours has provided us with a consistent point of contact and has been a valuable support to our business. Knowing that our customer calls will be handled professionally when we are unavailable is greatly appreciated. The TAS team are very knowledgeable about our customers and understand that each one may require a different process or approach. If we have any administrative queries or concerns, these are always addressed promptly, usually on the same day. We have also found TAS very easy to deal with. The team are friendly, helpful and responsive to our requirements, and we have been very pleased with the service and support we receive.”
CFS East Anglia Ltd
Client Support & Operations
“The Answering Service has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK-based, we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS.”
Admiralty View
Caribbean Vacation Rentals
“The quick response and detailed communication with the Global Telecommunications team has enabled Technologent to continue to be nimble with crafting and delivering solutions to our clients. The partnership has filled a gap we have been experiencing in this area for quite some time.”
Dan Diniakos
VP Professional Service – West at Technologent
“We [Six Star Global] are happy to announce a new collaborative business partnership with Global Telecommunications LTD to help roll out Six Star: Voice to new and existing clients. We’re used to have to go to national-based companies separately, and often weren’t supported and had little interaction with these companies. With Global, we’ve been in communication every step of the way, able to discuss business strategy and thanks to Global being feature rich, there’s great potential for future business with them. We look forward to our collaboration going forward with Global Telecommunications.”
Six Star Global
Hospitality Technology Solutions
“Communicate Technology are IT, telecoms and cyber security specialists, keeping over 500 businesses and 50,000 users connected and secure across the UK. Global Telecommunications have worked with Communicate Technology to supply international numbers and migrate existing numbers to support a seamless and complete service to their clients. Global Telecommunications’ expert advice in regulatory and legislative issues has ensured that best practice is upheld for Communicate Technology, giving peace of mind that work is handled properly and lawfully. The assistance has bolstered Communicate Technology’s number service, allowing them to satisfy the needs of regulatory bodies whilst offering clients a slick international service.”
Communicate Technology
IT & Cyber Security Provider
“If we didn’t have our loyal clients, Paramount Digital wouldn’t be where it is today. So, in return, we like to make things as easy as possible for them. Using Click2Call means we can boost conversions and engagement quickly and easily, allowing us to build trusting and lasting relationships. We didn’t realise how much of a help this service would be until we made the switch – but it’s brought down our inbound voice bills massively, without compromising on security. The team at Gtele are always on hand to answer any questions too – both during the set-up process and even now if we have any concerns. If you’re a company looking into Click2Call, we recommend you make the investment and watch your company grow.”
Paramount Digital
Full Service Digital Agency
Why leading businesses partner with us
Whether managing high-risk alarms, international vacationers, or commercial maintenance, our combined telephony and answering expertise ensures dependable results.
Dedicated UK-Based Receptionists
Every call is answered by trained, friendly professionals based right here in the UK who represent your company seamlessly and courteously.
- Nuanced, brand-aligned call greeting
- Natural conversation flow without rigid robotic scripts
- Ongoing QA and supervisor support
Tailored Escalation Workflows
From fire alarm triggers to high-priority facility dispatches, our team executes your exact step-by-step Standard Operating Procedures (SOPs).
- Custom triage matrix per account
- Immediate SMS, email, or direct telephony paging
- Full digital audit logs of every event
24/7/365 Continuous Availability
Never let a customer enquiry or urgent alert drop into voicemail. We provide round-the-clock protection while keeping your operational costs low.
- Transatlantic timezone coverage (US & Canada)
- Full coverage across weekends & bank holidays
- Guaranteed uptime backed by carrier-grade SLAs
27+ Years of Telecom Infrastructure
As part of Gtele, The Answering Service is built upon enterprise-grade voice routing, global numbers in 200+ countries, and robust compliance.
- Seamless integration with your existing phone lines
- PCI-DSS compliant secure payment handling
- Unified management for numbers and answering
Ready to protect your calls and elevate client confidence?
Experience the difference dedicated UK call receptionists and carrier-grade telephony make for your business. Let our team handle your after-hours support, alarm triage, or daily enquiries.
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Have questions or need assistance? Our team is here to help you with anything you need. Whether you're curious about our services, need support, or want to provide feedback, feel free to reach out to us.
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