Gtele.com Logo
CLIENT STORIES & BUSINESS IMPACT

Real businesses. Real conversations.
Measurable results.

Discover how businesses in critical sectors—from emergency fire alarm response to international IT infrastructure—rely on Gtele and The Answering Service to keep their communications dependable 24/7/365.

24/7/365 UK Receptionists
International Number Supply & Porting
27+ Years Industry Heritage
Featured Clients & PartnersTrusted Nationwide & Globally
Country Fire Services Ltd
Technologent
Six Star
CFS East Anglia Ltd
Communicate Technology
Paramount Digital
27+ Years of Telecom Excellence
Over 100,000+ critical calls answered every month.
24/7/365 COVERAGEZero missed calls or alerts
UK RECEPTIONISTSProfessional & dedicated team
27+ YEARS EXPERIENCEOver 100,000 monthly calls
CUSTOM PROTOCOLSTailored to your exact workflow
CLIENT STORIES & TESTIMONIALS

Proven results for growing businesses

Read direct feedback and case studies from our clients across call answering, global telephony, number migration, and custom voice solutions.

Country Fire Services Ltd Logo
Commercial Fire & Life SafetyOut-of-Hours Fire Alarm Monitoring

“The Answering Service Ltd provides an important service for our business by carrying out our out-of-hours fire alarm monitoring for our clients. We have found the team to be professional, reliable and responsive, giving us confidence that alarms are being monitored and dealt with appropriately outside of our normal working hours. Having this dependable out-of-hours support provides valuable reassurance to both us and our clients, knowing that there is always someone available to respond when needed. We have also found The Answering Service Ltd very straightforward and professional to deal with. Their team are helpful and responsive, and they understand the importance of the service they provide, which makes them a trusted part of our out-of-hours operation.”

Country Fire Services Ltd

Fire Alarm & Safety Operations

Verified Client
Custom setup & dedicated support
CFS East Anglia Ltd Logo
Facilities & Property ServicesAfter-Hours Support & Administration

“We have found the support provided by TAS to be reliable, professional and responsive. Having the team available to handle our calls outside of office hours has provided us with a consistent point of contact and has been a valuable support to our business. Knowing that our customer calls will be handled professionally when we are unavailable is greatly appreciated. The TAS team are very knowledgeable about our customers and understand that each one may require a different process or approach. If we have any administrative queries or concerns, these are always addressed promptly, usually on the same day. We have also found TAS very easy to deal with. The team are friendly, helpful and responsive to our requirements, and we have been very pleased with the service and support we receive.”

CFS East Anglia Ltd

Client Support & Operations

Verified Client
Custom setup & dedicated support
Admiralty View Logo
Hospitality & Luxury Rentals24/7 Transatlantic Guest Coverage

“The Answering Service has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK-based, we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS.”

Admiralty View

Caribbean Vacation Rentals

Verified Client
Custom setup & dedicated support
Technologent Logo
Global IT & Cloud SolutionsUIFN Global Numbers & Expedited US Toll-Free Porting
Technologent is a California-headquartered information technology organisation providing solutions and services to a wide variety of businesses. They have been a loyal customer of Global Telecommunications for several years, and we are their preferred supplier for international toll-free number services. The first product they bought from us was a UIFN global one-number solution. As part of our service, we walked Technologent through how to best implement this particular solution, explaining all the nuances so Technologent could make the right choice to service their international clients. Most recently, Technologent turned to us to create a port for an existing US toll-free number urgently needing reconnecting. We were able to turn this around for them in a few weeks to get them up and running, with thanks to our dedicated customer service team who are international toll-free number porting experts.

“The quick response and detailed communication with the Global Telecommunications team has enabled Technologent to continue to be nimble with crafting and delivering solutions to our clients. The partnership has filled a gap we have been experiencing in this area for quite some time.”

Dan Diniakos

VP Professional Service – West at Technologent

Verified Client
Custom setup & dedicated support
Six Star Logo
Hospitality IT & VoiceSix Star: Voice Global Rollout

“We [Six Star Global] are happy to announce a new collaborative business partnership with Global Telecommunications LTD to help roll out Six Star: Voice to new and existing clients. We’re used to have to go to national-based companies separately, and often weren’t supported and had little interaction with these companies. With Global, we’ve been in communication every step of the way, able to discuss business strategy and thanks to Global being feature rich, there’s great potential for future business with them. We look forward to our collaboration going forward with Global Telecommunications.”

Six Star Global

Hospitality Technology Solutions

Verified Client
Custom setup & dedicated support
Communicate Technology Logo
IT, Telecoms & Cyber SecurityInternational Number Supply & Regulatory Best Practice

“Communicate Technology are IT, telecoms and cyber security specialists, keeping over 500 businesses and 50,000 users connected and secure across the UK. Global Telecommunications have worked with Communicate Technology to supply international numbers and migrate existing numbers to support a seamless and complete service to their clients. Global Telecommunications’ expert advice in regulatory and legislative issues has ensured that best practice is upheld for Communicate Technology, giving peace of mind that work is handled properly and lawfully. The assistance has bolstered Communicate Technology’s number service, allowing them to satisfy the needs of regulatory bodies whilst offering clients a slick international service.”

Communicate Technology

IT & Cyber Security Provider

Verified Client
Custom setup & dedicated support
Paramount Digital Logo
Digital Marketing & Web AgencyClick2Call Engagement & Voice Bill Reduction

“If we didn’t have our loyal clients, Paramount Digital wouldn’t be where it is today. So, in return, we like to make things as easy as possible for them. Using Click2Call means we can boost conversions and engagement quickly and easily, allowing us to build trusting and lasting relationships. We didn’t realise how much of a help this service would be until we made the switch – but it’s brought down our inbound voice bills massively, without compromising on security. The team at Gtele are always on hand to answer any questions too – both during the set-up process and even now if we have any concerns. If you’re a company looking into Click2Call, we recommend you make the investment and watch your company grow.”

Paramount Digital

Full Service Digital Agency

Verified Client
Custom setup & dedicated support
THE GTELE & TAS ADVANTAGE

Why leading businesses partner with us

Whether managing high-risk alarms, international vacationers, or commercial maintenance, our combined telephony and answering expertise ensures dependable results.

Dedicated UK-Based Receptionists

Every call is answered by trained, friendly professionals based right here in the UK who represent your company seamlessly and courteously.

  • Nuanced, brand-aligned call greeting
  • Natural conversation flow without rigid robotic scripts
  • Ongoing QA and supervisor support

Tailored Escalation Workflows

From fire alarm triggers to high-priority facility dispatches, our team executes your exact step-by-step Standard Operating Procedures (SOPs).

  • Custom triage matrix per account
  • Immediate SMS, email, or direct telephony paging
  • Full digital audit logs of every event

24/7/365 Continuous Availability

Never let a customer enquiry or urgent alert drop into voicemail. We provide round-the-clock protection while keeping your operational costs low.

  • Transatlantic timezone coverage (US & Canada)
  • Full coverage across weekends & bank holidays
  • Guaranteed uptime backed by carrier-grade SLAs

27+ Years of Telecom Infrastructure

As part of Gtele, The Answering Service is built upon enterprise-grade voice routing, global numbers in 200+ countries, and robust compliance.

  • Seamless integration with your existing phone lines
  • PCI-DSS compliant secure payment handling
  • Unified management for numbers and answering
START YOUR RISK-FREE TRIAL TODAY

Ready to protect your calls and elevate client confidence?

Experience the difference dedicated UK call receptionists and carrier-grade telephony make for your business. Let our team handle your after-hours support, alarm triage, or daily enquiries.

No lengthy contracts
Custom onboarding & SOP setup
24/7/365 live human response
Call 0207 3055 999
NEED MORE INFORMATION?

Get in touch

Have questions or need assistance? Our team is here to help you with anything you need. Whether you're curious about our services, need support, or want to provide feedback, feel free to reach out to us.

OR SPEAK WITH OUR TEAM ON0207 305 5999
Enterprise-grade security. Fully GDPR & global telecom compliant.

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